Greetings from CozyBalance.com! We prioritize the confidentiality and security of your personal information. Should you have any inquiries or concerns about our privacy practices or the handling of your data, please don’t hesitate to contact us at contact [at] cozybalance.com.

By accessing CozyBalance.com (our “Website”) or using any of our offerings (collectively, our “Services”), you’re entrusting us with your personal data. We don’t take this lightly. This privacy policy aims to elucidate what information we collect, why we collect it, and your rights regarding your data. We encourage you to read this document carefully.

1. Information We Collect

In essence: We gather personal data that you voluntarily provide, including your name, contact information, and employment details.

The personal information we collect depends on your interactions with us, the choices you make, and the products and services you use. This may include:

  • Personal Identifiers: Such as names, phone numbers, email addresses, job titles, communication preferences, and other related data.
  • Authentication Information: Including passwords, password hints, and other security details necessary for account access and verification.

2. How We Use Your Information

In short: We use your information based on legitimate business interests, contractual obligations, legal requirements, and/or your consent.

We utilize the personal data collected through our Website for various business purposes, including:

  • Facilitating account creation and the login process
  • Sending administrative information, such as updates to our terms, conditions, and policies
  • Processing and fulfilling orders, payments, refunds, and exchanges made via the Website
  • Responding to legal requests and preventing potential harm

3. Information Sharing Practices

Simply put: We share your data only with your explicit permission, to comply with laws, provide you with services, protect your rights, or fulfill business obligations.

We may process or share your data based on the following legal grounds:

  • Consent: We may process your data if you’ve given us specific consent to use your personal information for a particular purpose.
  • Legal Compliance: We may disclose your information where required by law, governmental request, a judicial proceeding, court order, or legal process.

4. Data Protection Measures

In brief: We are dedicated to protecting your personal information through a combination of organizational and technical security measures.

While we implement appropriate technical and organizational security measures, please understand that no method of data transmission or storage is 100% secure. We cannot guarantee absolute security against unauthorized access, hacking, data loss, or other breaches.

5. Policy Updates

In short: Yes, we will update this policy as necessary to comply with relevant laws and regulations.

We may revise this privacy policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be accessible when we make it live. We recommend reviewing our privacy policy periodically to stay informed about how we protect your data.

6. Contact Information

If you have any questions or comments about this policy, please email us at contact [at] cozybalance.com